The Dickies Arena Box Office is located at 1911 Montgomery Street, on the southwest side of the venue.
Current hours for the box office are:
Monday – Wednesday: 10 a.m. to 2 p.m.
Thursday – Friday: 3 p.m. – 6 p.m.
Saturday: 10 a.m. – 2 p.m.
Box office will be open on event days.
AAC Championships – March 8-14: Open at 10 a.m. – halftime of the last game.
If you have any questions regarding ticketing for upcoming events at Dickies Arena, please contact our box office at 817-402-9801. Please note, you will not be able to purchase tickets over the phone using this number.
Guests may park in the Montgomery Lot, off Montgomery Street, at no cost for a limited time when coming to the box office.
Will call pick up is available day of show with a valid ID. The Dickies Arena box office is unable to accept will call from guests for upcoming shows.
Ticketmaster is the ONLY authorized seller of tickets at Dickies Arena.
To purchase tickets for an upcoming event, please visit ticketmaster.com.
Dickies Arena is not responsible for tickets purchased anywhere other than Ticketmaster or through the Dickies Arena Box Office, and will not honor, exchange, or refund counterfeit, duplicate, or invalid tickets.
For all events, Dickies Arena has a no refunds or exchanges policy. If an event is cancelled, you will receive a refund at your original point of sale. Ticketmaster is the only authorized seller of tickets at Dickies Arena; if you purchased your tickets through a third party resale site, you will need to contact that company directly for a refund. If an event is rescheduled and you are unable to make the rescheduled performance, you will need to make contact through your original point of sale to receive a refund.
Due to current events, this event’s ticket sales protocol will be slightly altered with your health and safety in mind.
Tickets will be sold in socially distanced seat groupings. The entire pod must be purchased by one individual – it may not be broken up for any reason. Ticket transfer and resale may not permitted to maintain the integrity of the pods – please visit the specific event page on this website for additional information.