BOX OFFICE hours are:
Monday through Friday from 10 a.m. – 6 p.m.
Note: If we have an event on a day we are normally closed, the box office will be open at 10am or 2 hours prior to the event start time, whichever is earlier.
The Dickies Arena Box Office is located at 1911 Montgomery Street, on the southwest side of the venue and across from the Chevrolet Parking Garage. For a map of parking in proximity to the box office, please click here.
Guests may park in the Montgomery Lot, off Montgomery Street, at no cost for a limited time when coming to the box office.
Will call pick up is available day of show with a valid ID. The Dickies Arena box office is unable to accept will call from guests for upcoming shows.
If you have any questions regarding ticketing for upcoming events at Dickies Arena, please contact our box office at 817-402-9801. Please note, you will not be able to purchase tickets over the phone using this number.
Ticketmaster is the ONLY authorized seller of tickets at Dickies Arena.
Dickies Arena is not responsible for tickets purchased anywhere other than Ticketmaster or through the Dickies Arena Box Office, and will not honor, exchange, or refund counterfeit, duplicate, or invalid tickets.
For all events, Dickies Arena has a no refunds or exchanges policy. If an event is cancelled, you will receive a refund at your original point of sale. Ticketmaster is the only authorized seller of tickets at Dickies Arena; if you purchased your tickets through a third party resale site, you will need to contact that company directly for a refund. If an event is rescheduled and you are unable to make the rescheduled performance, you will need to make contact through your original point of sale to receive a refund.